Account Deletion Policy

Account and Data Deletion

We respect your privacy and your right to control your personal information. If you wish to delete your account and all associated personal data, you may request account deletion at any time.

How to Request Account Deletion

To request the deletion of your account, please send an email to support@quickchargenepal.com using the email address associated with your account. In your request, include your login information (such as your registered email address or phone number) so we can identify your account.

Identity Verification

To protect your account and prevent unauthorized deletion requests, we will verify your identity by sending a One-Time Password (OTP) to your registered contact information. Your account deletion request will be processed only after successful verification.

What Happens After Verification

Once your identity has been successfully verified, we will:

Data That May Be Retained

We may retain certain information where required by applicable law, to comply with legal obligations, resolve disputes, enforce our agreements, or maintain security and fraud prevention records. Any retained information will be handled in accordance with our Privacy Policy and applicable laws.

Processing Time

We aim to process verified account deletion requests within a reasonable period. You will be notified once the deletion process has been completed.

Contact Us

If you have any questions about account deletion or your personal data, please contact us at:

Email: support@quickchargenepal.com